Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide directly to us, such as:

• Account information (email, name)
• Letter content and delivery preferences
• Payment information (processed securely by third parties)
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the LetterTime service
• Process and deliver your letters on schedule
• Send service-related communications
• Improve our service and develop new features
• Ensure security and prevent fraud

3. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all letter content
• Secure data centers with physical and digital security
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

4. Data Storage and Retention

Your letters are stored securely until their scheduled delivery date. After delivery, we may retain copies for a limited period for service quality purposes, but you can request deletion at any time.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations (under strict confidentiality agreements)

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze service usage and performance
• Provide personalized experiences

You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt out of marketing communications

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the service.

11. Google Account Access

LetterTime requests access to your Google account only to authenticate you and, if granted, to send the scheduled email from your Gmail account. Your data is not shared with third parties and is used exclusively for delivering your scheduled messages.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@lettertime.online
Website: lettertime.online